30 Day Easy Returns
We are confident that you will love the Orbit Baby travel system and Orbit Baby accessories and stand behind our products 100%. But your happiness is our happiness, so we will do our best to take care of you. All Orbit Baby products can be returned or exchanged within 30 days of purchase for a full refund or credit of the purchase price. They must be new condition, be unused, unscratched, without wheel tread scuff marks, and with original tags and packaging, so we recommend only test-driving our products indoors, and doing so with the utmost of care.
Refunds will be credited to your original form of payment.It may take up to 14 business days for a return to be processed and a refund or store credit to be issued.All refunds and exchanges are subject to the approval of Orbit Baby.For returns, Orbit Baby will provide a prepaid shipping label.
To initiate a return, please contact us below with your order number, items you'd like to return, and return reason.